Frequently asked questions

1How can I place an order on EDITLOOK?

Placing an order is simple! Just browse our collection, add your favorite items to the cart, and follow the easy checkout process.

2What payment methods do you accept?

We accept all major credit and debit cards, UPI payments, and popular online wallets.

3How can I track my order?

Once your order is shipped, you will receive an email with a tracking link. You can monitor your shipment status easily.

4Can I modify or cancel my order after placing it?

If your order hasn’t been processed yet, we’ll do our best to accommodate changes or cancellations. Please email us as soon as possible at editlooks@gmail.com.

5What is your return and refund policy?

You can request a return within 7 days of receiving your order if the product is unused and in original condition.
Once we receive and inspect the item, your refund will be processed within 7–10 business days.
(Please visit our Shipping & Refunds page for full details.)

6Do you offer international shipping?

Currently, we ship only within India. Stay tuned — international shipping will be available soon!

7How do I contact customer support?

You can reach us anytime at editlooks@gmail.com or message us on Instagram at @editlookstore.
We aim to reply within 24-48 hours.